Frequently Asked Questions - CalFresh

The new ebtEDGE online portal and mobile application allow you to access new features to better manage your EBT account from your mobile device or web browser

Your EBT card will be sent in the mail and should arrive to your address within two weeks of approval. You will receive your EBT card and pin as separate letters.

Create an account on BenefitsCal to keep up to date on any notices from the County and to track the status of your case

• You miss the County call for you phone interview 

• The County never calls you for your scheduled interview 

• You want to notify your caseworker about any necessary actions you were supposed to take

• Have any questions about paper mail in the past 30 days

• Have questions about your CalFresh application

If you applied in Alameda County and you missed your phone interview, please reach out to the County by completing the Alameda County Client Concern Form

Here is a list of the County CalFresh office phone numbers

The mandatory documents that should be submitted are identification (drivers license, CA ID, US passport, birth certificate or Cal ID), financial aid award letter, pay stubs for non work study jobs, class schedule or enrollment verification (that includes your first and last name)

Yes! You may still be eligible for CalFresh and will not have to verify your student status. You will still need to meet income and other requirements.

Complete our CalFresh prescreener to help determine likely eligibility.